Original topic:

Features not working

(Topic created on: 12-23-2024 03:00 PM)
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DeebSanya
Active Level 3
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Galaxy S
Hi
After the recent security update on my s23, I am unable to use some features. They are just vanished. Today I tries to frame my wallpaper and found that's too is not showing 
Any suggestions please 
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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