Original topic:

Fast charging problem

(Topic created on: 3 weeks ago)
113 Views
Prii__
Active Level 4
Options
Galaxy S
My S24 stopped getting superfast charging this morning. I even tried changing the charger for more details, but nothing worked. It's frustrating 
11 Comments
vi18
Active Level 8
Galaxy S
Clean charging port
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Prii__
Active Level 4
Galaxy S
Already done everything
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon also charge your device in cool atmosphere then try to it's again. If you like please accept it's a as solution it's help to other users also,click on 3dots in my reply section and click on accept solution.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
0 Likes
Galaxy S
If Device Temps Are High Then Charging Speed Cam Differ.
Try Charging Your Phone In A Cooler Place. If The Problem Still Exists , Then Please Go To The Nearest Samsung Authorized Service Center And Report The Problem.
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Prabhat07_
Active Level 4
Galaxy S
Hey i am also facing the same issue even it is showing fast charging but in reality it doesn't
If u find any solution let me know 🙌
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Prii__
Active Level 4
Galaxy S
I'll let you know infact it now shows that the charging port is moist and don't charge it with wired charger use wireless charger until then 🫩
Prabhat07_
Active Level 4
Galaxy S
If it is showing moist then it is better to clean the port with dry brush else visit the customer service They will resolve the issue
0 Likes
Prii__
Active Level 4
Galaxy S
I have done cleaning it with everything I have got
0 Likes