Original topic:

Facing sound issue on Bluetooth s23 ultra

(Topic created on: 11-26-2024 11:51 PM)
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Rahul770
Active Level 2
Options
Galaxy S
Whenever I use my earbuds, they work perfectly. But after two or three days, the sound quality automatically becomes poor and I adjust the volume up or down, nothing happens to the sound. However, after resetting the Bluetooth and wifi setting, they work properly again. But the same problem happens after two or three days.
9 Comments
ŠůmèəȚ
Active Level 7
Galaxy S
You said ,
After resetting your Bluetooth and Wife . . .

How do you reset your wife ?
When I try to do that, she gets angry and doesn't cook dinner.

Just Kidding 😊 (Sorry)

So,
I guess your issue is with individual app sound. I mean there is option to keep a particular app sound mute and still have phone sound on max.

You need to tap on 3 dots over volume slider pop up to see individual app sound.

Enhanced options:
Get GoodLock for Samsung
Get Sound Assistant module for GoodLock
There is an option for Separate App Volume

More enhanced options:
There are Bluetooth audio enhancement settings in Developer Options (Tweak that only if you know them)

Cheers 🤘
Aryankumar_28
Active Level 9
Galaxy S
First line 😂
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Wodehouse
Expert Level 5
Galaxy S
That's frustrating!

The issue you're experiencing with your earbuds' sound quality degrading after a few days and then resolving after resetting Bluetooth and Wi-Fi settings is likely due to a connectivity or interference issue. Here are some possible explanations and potential solutions:

*Possible Causes*

1. *Bluetooth interference*: Other devices in your vicinity might be causing interference with your earbuds' Bluetooth connection.
2. *Cache and data issues*: Corrupted cache and data can cause connectivity problems.
3. *Firmware issues*: Outdated or buggy firmware on your earbuds or device might be contributing to the problem.
4. *Device settings*: Specific device settings, such as power-saving modes or audio enhancements, might be interfering with the earbuds' sound quality.

*Potential Solutions*

1. *Reset earbuds*: Try resetting your earbuds to their factory settings. Check the manufacturer's instructions for the reset process.
2. *Update earbuds' firmware*: Ensure your earbuds are running the latest firmware. Check the manufacturer's website for updates.
3. *Clear Bluetooth cache and data*: On your device, go to Settings > Connections > Bluetooth > Advanced > Clear Bluetooth cache and Clear Bluetooth data.
4. *Disable power-saving modes*: On your device, go to Settings > Battery > Power saving mode and disable it. Also, check if any other power-saving features are enabled.
5. *Adjust audio settings*: On your device, go to Settings > Sounds and vibration > Advanced sound settings and adjust the audio settings to optimize the sound quality for your earbuds.
6. *Use a Bluetooth signal booster*: If you're experiencing interference from other devices, consider using a Bluetooth signal booster to improve the connection.
7. *Contact manufacturer support*: Reach out to the earbuds' manufacturer support for further assistance or to inquire about any known issues or updates.

By trying these potential solutions, you should be able to resolve the issue and enjoy uninterrupted, high-quality sound from your earbuds.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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Rahul770
Active Level 2
Galaxy S
In my opinion, the issue may not be with the earbuds themselves. When I reset the Bluetooth and wifi settings on my S23 Ultra, the problem was resolved.
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goodthings
Expert Level 5
Galaxy S
Please reset all settings of your's device in general management settings also reset wifi and Bluetooth settings too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Rahul770
Active Level 2
Galaxy S
Resetting my phone's settings has become my routine. After every three to four days, I have to reset my S23 Ultra's settings. This is the only solution I have found, but doing it repeatedly is an issue. I need a permanent solution.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps on your device but still facing issue. So, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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