I'm really frustrated with the low brightness issue with my s24 ultra. I couldn't able to get the best experience on my phone which nearly cost me 1.4 lac. I'm not even happy with this. Please fix the issue.
I understand your frustration with the low brightness issue on your Samsung Galaxy S24 Ultra, especially given its premium price. A flagship device should provide an exceptional visual experience.
To address this issue, consider the following steps:
Software-Related Solutions 1. *Adjust Auto-Brightness Settings*: Go to _Settings_ > _Display_ > _Auto-brightness_ and adjust the settings to your preference. 2. *Turn off Power Saving Mode*: Power saving mode can limit screen brightness. Go to _Settings_ > _Battery_ > _Power saving_ and toggle it off. 3. *Update Software*: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
Hardware-Related Solutions 1. *Check for Physical Damage*: Inspect your device's screen for any physical damage that might be affecting brightness. 2. *Clean the Screen*: Dirt or dust on the screen can reduce brightness. Gently clean the screen with a soft cloth.
Additional Tips 1. *Contact Samsung Support*: Reach out to Samsung's customer support for further assistance. They may be able to provide additional troubleshooting steps or repair options. 2. *Visit an Authorized Service Center*: If the issue persists, visit an authorized Samsung service center for professional assistance.
I hope these steps help resolve the low brightness issue on your Samsung Galaxy S24 Ultra.
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We also request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
