Original topic:

Facing issue with fingerprint icon on lockscreen

(Topic created on: 07-11-2023 04:16 PM)
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Shubham_kanrar
Beginner Level 2
Options
Galaxy S
After the june month update on my S23 i am facing a bug with the fingerprint icon on my lockscreen. Sometimes during unlocking it shows me the fingerprint icon and sometimes not . How it will be fixed ? If anyone knows then can you please help ?
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5 Comments
sarnandu
Expert Level 1
Galaxy S
did you restart your phone?
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Shubham_kanrar
Beginner Level 2
Galaxy S
Yes multiple times
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Goldychahal
Expert Level 1
Galaxy S
wait for July update..
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Shubham_kanrar
Beginner Level 2
Galaxy S
Okay
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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