Original topic:

One UI 5.1 update bug on S22 Ultra

(Topic created on: 02-16-2023 09:59 AM)
1111 Views
ManishS22_Ultra
Active Level 3
Options
Galaxy S
Post 5.1 update, biometric (fingerprint/face unlock) is not showing on lockscreen or AOD. This happened 2-3 times. Only way to dive in than is to input PIN. 
But after toggling biometric settings on/off it works fine.
Is it just on my device or anyone else facing same?

image
Fingerprint display missing/face unlock not working as well


10 Comments
Aayu23
Active Level 8
Galaxy S
No such issues here
Anshu
Active Level 10
Galaxy S
No such bug noticed
Roshan5
Expert Level 2
Galaxy S
Re Register Fingerprints.
0 Likes
Galaxy S
The issue is my biometric toggled off without my consent. How do i know how it turned off.
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_Sara_
Expert Level 4
Galaxy S
I can't tell you about AOD cus I've set it up to not show so I wouldn't know if is missing there or not but on my lock screen it's showing as before, no bug
Galaxy S
Strange it happened 4th time. I don't know how biometric is automatically turned off. Can anyone help?
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the same.

We request you to kindly share your contact details with the preferred date and time of calling

Phone number :
Preferred date of Calling:
Preferred time of calling:

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

Galaxy S
Shared on Direct message
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nikhil5677
Beginner Level 2
Galaxy S
Hi bro I am facing the same issue. The fingerprint scanner just dissappears from lockscreen and then has to be reotggled again. Can u let me know once u Find a solution?
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