Original topic:

Facing a pink line issue on my s22 display

(Topic created on: 07-12-2024 05:42 PM)
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Asifkhanmf
Active Level 1
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Galaxy S
Hi, I have been using a Samsung S22 device for almost two years now, and I haven't faced any issues until now. It was working perfectly. However, after I did a software update, a pink line appeared on my device. I don't know how it happened. After encountering this issue, I went to a Samsung service center near me to analyze the problem. After analyzing it, they said that it's not a software issue but something related to the hardware. I even got in touch with Samsung customer care, and they performed some diagnostic tests on my device. After doing so, they said the same thing: it's not a software issue. So, if it's not a software issue, it must be a hardware issue, der to solve that, I need to replace my display, which costs a lot. The thing is, it's not my fault at all. I was just charging my phone as usual when this happened. This means it appeared out of nowhere. So, why do I need to pay money to repair it? They need to provide me with a free replacement; that's the right thing to do. I have no other complaints about this device. It's a nice phone, and I have recommended it to many of my friends and family members. They even purchased it and have been using it since then. I still recommend it to many people.
However, after facing this issue and the service center saying that they cannot provide a free replacement, I don't know how I can still recommend this phone to other people. Should I suggest them to switch their phones? So, Samsung, kindly please analyze this issue and come up with a better solution. It's a request.
21 Comments
Galaxy S
Same problem I am facing with two pink line.. I will suggest not to buy samsung phones.
Rajabera
Active Level 1
Galaxy S
@samsung
#samsung
🙏please help me

samsung galaxy s22 display pink line issues ,,
Software update k bat me display pink line aay geye20250123_204034_371305_1737645035.jpg20250123_204054_371306_1737645373.jpg20250123_204132_371307_1737645093.jpg
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