Original topic:

Facing a pink line issue on my s22 display

(Topic created on: 07-12-2024 05:42 PM)
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Asifkhanmf
Active Level 1
Options
Galaxy S
Hi, I have been using a Samsung S22 device for almost two years now, and I haven't faced any issues until now. It was working perfectly. However, after I did a software update, a pink line appeared on my device. I don't know how it happened. After encountering this issue, I went to a Samsung service center near me to analyze the problem. After analyzing it, they said that it's not a software issue but something related to the hardware. I even got in touch with Samsung customer care, and they performed some diagnostic tests on my device. After doing so, they said the same thing: it's not a software issue. So, if it's not a software issue, it must be a hardware issue, der to solve that, I need to replace my display, which costs a lot. The thing is, it's not my fault at all. I was just charging my phone as usual when this happened. This means it appeared out of nowhere. So, why do I need to pay money to repair it? They need to provide me with a free replacement; that's the right thing to do. I have no other complaints about this device. It's a nice phone, and I have recommended it to many of my friends and family members. They even purchased it and have been using it since then. I still recommend it to many people.
However, after facing this issue and the service center saying that they cannot provide a free replacement, I don't know how I can still recommend this phone to other people. Should I suggest them to switch their phones? So, Samsung, kindly please analyze this issue and come up with a better solution. It's a request.
21 Comments
sunny-S22
Active Level 4
Galaxy S
Yes bro my S22 got green line on my display yesterday. .
Asifkhanmf
Active Level 1
Galaxy S
That's really unfortunate. It seems like it's a widespread issue.
sunny-S22
Active Level 4
Galaxy S
Yes bro for whole s21 series they given FOC screen replacement..but in S22 series they given it only for S22 ultra only why this discrimination I don't know..we have to raise the issue continously bro
Asifkhanmf
Active Level 1
Galaxy S
Yeah, man, this is totally unfair. We gotta let everyone know about this. If you can please share this post so that it can reach more people mainly the samsung authority.
0 Likes
rockzzz
Active Level 8
Galaxy S
Yes s22+ alao same isue
Asifkhanmf
Active Level 1
Galaxy S
Hey, why aren't they giving a replacement? This isn't fair at all. They should at least provide a one-time replacement since this is a flagship phone.
rockzzz
Active Level 8
Galaxy S
Yes but they dont doing they are saying only for s22 ultra
Asifkhanmf
Active Level 1
Galaxy S
Nah, that ain't right
0 Likes
guru_Rajput
Active Level 3
Galaxy S
Samsung galaxy A53 5g Me update kab milega bhai