Original topic:

Facebook Issues in one UI 4.0(S21+)

(Topic created on: 11-30-2021 02:54 AM)
886 Views
Sani15
Active Level 2
Options
Galaxy S

Is there any news when the problem will be solved? I can't read any article from Facebook. Everytime I opened a news it let me out. Also the touch is too much bad now. Samsung should have done that better before releasing. Not satisfied!
7 Comments
Galaxy S
Havent seen in my S21 Ultra kindly reinstall fb
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Sani15
Active Level 2
Galaxy S
Done but same issues
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Subham21
Active Level 10
Galaxy S
No such issue on my S21U.
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Sani15
Active Level 2
Galaxy S
Probably in S21PLUS
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rajmohd
Active Level 3
Galaxy S
Same with my s21+ too... many apps keep sort of crashing like the one mentioned. Primevideo, facebook whenever i try to play something it lets me out.. Tried resetting settings,reinstalling apps,clearing caches but to no use. I have even observed a lag while operating. The update was a stable update not beta testing. Disappointed with update
kailun
Beginner Level 2
Galaxy S

I am facing the same issue on my Samsung 21U! Facebook crashed everytime I click on a link. Dissapointed with the update!

cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> select installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support

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