Extremely Disappointed with Samsung Service – Avoid Their Phones!

[kishan7282]

I had a very bad experience with Samsung's customer service regarding a green line issue that appeared on my phone after a security update. Instead of acknowledging the problem as a known issue caused by their software, the Samsung team told me that I would have to replace the screen at my own cost – even though it was clearly not my fault.

I expected better from a brand like Samsung, but unfortunately, they refused to take responsibility. It’s frustrating and unacceptable.

I strongly recommend everyone to avoid buying Samsung phones. If you face an issue like this, don't expect any help from their service team. Poor after-sales service and no accountability from a company of this size is a huge letdown.

[Royal_RJ]

True one

[bhaghwan]

S 25 ultra ki jo Facebook pe advertisement Aati hai wahan par ja ja kar baar baar issue raise kro comments Mei ja ke..dekho kaise problem solve hoti hai..laato ke bhoot baato se nahi maante..you will sure get good results

[Vishaloza1112]

Bro its not Samsung its Scamsang

[kishan7282]

💯 true

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have checked and confirmed that your concern has already been highlighted to our dedicated team. You will receive an update from them shortly.

Warm Regards,
Samsung Customer Support

[kishan7282]

I have contacted your helpline and service center, but received no support. This proves Samsung does not care about its customers.

[ram_ram]

My s22 mobile display got Green line after software update after repeated request samsung changed my mobile display free of cost samsung service center don't provide free replacement open my galaxy app send email to Samsung care try your luck