Ethernet Adapter (Lan to USB C) not getting recognised.

[Members_aAlJ0kk]

Hi,

Earlier it was working but after couple of months I needed to use on this phone but it's not working but it is working fine with other device.

Please provide a resolution. 

Thanks 

[AdityaAgarwal539]

Other phone or laptop/pc?

[Members_aAlJ0kk]

I am plugging it into phone, so that I can use Internet through ethernet  cable.

[Remis]

Try updating this app
I don't know if it has something to do with your problem.


https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.app.earphonetypec&cId=00000...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device by the technical team end, they will provide you all the information in a better way after inspecting the device physically for this. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support