Original topic:

Encrypted Cloud Backup recovery

(Topic created on: 03-21-2024 09:08 AM)
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Kkashwin
Active Level 1
Options
Galaxy S
Hi Folks,

I had recently gotten my S22 Ultra's motherboard replaced and in the process wiped out all data from the phone. Much earlier had enabled Encrypted backup to Samsung Cloud 

Unfortunately I had noted the key down wrongly and unable to unlock. Can someone please help out on how to recover? I do NOT need thex previously backed up data. Just want to recover so that i can create a fresh backup. 

Thanks in advance 
3 Comments
Kkashwin
Active Level 1
Galaxy S
Any guidance / response would be great. Please help
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Anonymous
Not applicable
Galaxy S
I have the same problem and it seems the technical team doesn't have any resolution, however, somehow they have given me some case number for better resolution on priority... let's see...
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Kkashwin
Active Level 1
Galaxy S
Did you get a resolution?
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