Original topic:

Ecosystem not working

(Topic created on: 07-29-2024 10:06 AM)
242 Views
kakS23u
Active Level 1
Options
Galaxy S
I have S23 Ultra and Tab S8+ recently I am facing issue with 
Buds 2 pro not switching automatically between the two devices 
and 
the text copied in one device is not shown in other.
5 Comments
kakS23u
Active Level 1
Galaxy S
Anyone else facing this issue or have a solution?
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abhijithjay
Active Level 5
Galaxy S
Go to the Connected devices in your settings app. You will find all the controls you need over there for your ecosystem.

Make sure that the Samsung accounts are the exact same on both just FYI
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kakS23u
Active Level 1
Galaxy S
I have same samsung account account in both devices. These features were working fine till fews weeks ago. Only recently I am facing this issue. I have turned on this in settings also but it doesn't work.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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kakS23u
Active Level 1
Galaxy S
It was actually a bug in tab s8+ June Security Patch. I updated my tab to July patch and the issue got fixed now. I would appreciate Samsung to not make everyone's life hard by introducing issues like these.
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