I have purchased Samsung Galaxy S24 Ultra smartphone. External mic of earphones not working in s24 ultra with Smule karaoke app. I used samsung c type earphones. Unable to record songs. With all other apps its working fine. Issue is with smule only. Can you help me to fix it.
As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
