Original topic:

Duel messenger(s21 ultra)

(Topic created on: 11-16-2021 08:49 AM)
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pururk
Active Level 4
Options
Galaxy S
I am facing problem with  whatsapp in duel messanger, download unable to complete in 2nd whatspp messanger,I have done software update visiting Samsung care but problem is still there.
14 Comments
sammy25
Active Level 10
Galaxy S
For S Series I know its broken, I never tested it on other phones.
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pururk
Active Level 4
Galaxy S
OK,thanks
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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pururk
Active Level 4
Galaxy S
Problem solved after android 12 update.Thanks
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