Original topic:

Downgrade Performance After Update

(Topic created on: 05-17-2025 12:33 PM)
232 Views
hArshkumArsingh07
Active Level 4
Options
Galaxy S

I am using samsung S21 Fe snapdragon version, I got oneui 7.0 update yesterday and face a downgrade in both performance and camera, if anyone facing same issue feel free to discuss. 


Thanks 

image


Galaxy S
Agreed, let's see.
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Ravi2023
Active Level 4
Galaxy S
If you can reset your phone try it but first backup your data. It may help in performance
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy S
Already done factory reset all instructions as given and also shared the log file still the issue persist. It was the worst experience buying a Samsung phone
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Galaxy S
This the error1747465473435.jpg
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Galaxy S
It's disappointing that someone buy an expensive phone to get that kind of update.
Hope samsung may fix this issue ASAP.
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Mani4
Expert Level 5
Galaxy S
yes all device hve downgraded after One UI 7.0 update
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Mani4
Expert Level 5
Galaxy S
yes, its true
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Galaxy S
Yes, let's wait for few more update, hope they will fix it.
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srihp
Active Level 4
Galaxy S
I have exynos version, same problem exists
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