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Tuesday in
Galaxy SI’ve been using my S21 Plus for 3 years and 5 months. Loved the phone, but one day a green line suddenly appeared on the screen. No damage, no drop. Samsung now says there's no support for this issue since it’s over 3 years old, and I have to pay ₹10K–₹12K for a new screen—for a fault that’s clearly on their side.
As a student, this is just too much. Disappointed.
Don’t buy Samsung premium phones.
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Tuesday in
Galaxy S- Mark as New
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Tuesday in
Galaxy SYou also suffering from any issues that you have? You're not alone!
Like, comment & support this post to make Samsung listen!
Click now: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-s-Response-Isn-t-Enough-Look-What-They-Said/td-...
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Tuesday in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
You have already connected with our support team they have guided you according to Samsung policies, please be informed that charges for repair are applicable.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
Warm Regards,
Samsung Customer Support
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Galaxy S