Does Goodlock App slow down phone ?

[jash_720]

I have been using S23 Ultra since 1½ year. And from last 4-5 months I have started doing customizing from Goodlock App. Customizing include App shortcut, Keyboard, Notification bar etc. But since 2 week I have been observing lag while typing( as i have Customize normal keyboard into bubble effect). 

Is this real that using many Goodlock customizing options can lead to lag in phone ?

[grandpa7]

I also face the same problem sometime but it only happens for 2-3 seconds if it happens always for you then you should consider uninstalling it

[Sobin78]

Of course, adding additional layers could slow down your phone. But a phone like S23 has enough power to process such things. If you face any lag try to restart or try to find background running apps and reduce it.

[BennySolo]

Yes

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the good lock feature in your device's toolkit, offering a collection of features and modules that enable you to shape your Samsung experience. The issues can arise due to individual usage patterns and other factors and as for now, there is no such type of issue on Samsung devices that Good lock effect device performance.

Kindly follow the below given steps if you are facing slow performance issue on your device.

● Galaxy device hanging issue: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

● Check space availability: Settings > Device Care >Storage.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove third party application.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
●Remove third party accessories.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support