Original topic:

Does Basic battery protection mode work?

(Topic created on: 06-05-2024 09:59 AM)
475 Views
UchihaItachi23
Beginner Level 5
Options
Galaxy S
Even when I set this to basic mode. The charging does not stop at 100 and reduce to 95 as mentioned. 
5 Comments
Umangmathur
Expert Level 5
Galaxy S
Not confirm
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept of the devices when your battery is charged to 100%, charging will stop until the battery level drops down to 95% and then charging will start again. however, If you have other concerns regarding Samsung products kindly feel free to get in touch with us if there is any issue regarding the Samsung.

Warm Regards,
Samsung Customer Support

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usera33
Active Level 1
Galaxy S
We understand but the thing is battery level never drop as you are saying. It stays at 100 percent. It does not even drop to 99 percent. Also, If we reconnect at 99 percent, it will resume charging. Kindly fix this bug.
usera33
Active Level 1
Galaxy S
Yes, it does not work. It stays at 100 percent only.
Mayank1192
Active Level 1
Galaxy S
Facing the same on my S23 ultra since 2 months now
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