Display screen turned completely white

[Nabeel_Mhd_]

Hi,

My device: S22 Ultra.

I had an issue initially with display of Samsung s22 ultra  for past 4 months.
Initial issue was part of the screen was green/white when motion smoothness was in adaptive mode.


Phone was usable when motion smoothness was in standard mode.

Today out of nowhere my phone's display turned complete white.
display is slightly visible. but 99% of it was white.
It doesnot matter if the screen is locked or not !!.



What could be the reason ?
Is there anybody out there with same issue ?

Note : I was out of country for past 4 months, that's why I didn't contact service center for my initial issue. Only came back yesterday.

Also, I HAVE NOT DROPPED MY DEVICE.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Umangmathur]

Try complaining to samsung support 🙏

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support