Original topic:

Display issues

(Topic created on: 05-02-2020 07:17 PM)
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ashikjithujohn
Active Level 1
Options
Galaxy S
I updeted my S9 plus  SM G965F version to one ui 2.0 last month and now I am facing display issues.

1. Display won't turn on everytime I press home button. I have to press home button couple of times to wake up my display 
2. There is green light coming frm my display as soon as the brightness is below 40 % 

My phone display works fine as soon as I am able to somehow wake up my display and put brightness to above 40..50%... which denote that it might not be hardware issue

I contacted customer service but there is no positive reply frm them and service center people are asking me to change my display which costs a whopping 18000 rupees
14 Comments
Ashwin98
Active Level 8
Galaxy S
Bro, you have to wait for the next fix update
Galaxy S
that might be a month or two...playing with home button....home button might get damaged ... it's a hardware issue then... end of story
Galaxy S
hi bro im also facing similar issue. but for me its not green its grey.
immi007
Expert Level 5
Galaxy S
facing the yellow tint problem.
same response from them.

try some of them in image
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

As you have tried all the steps, we request you kindly visit the service center once the lockdown is over, as you device needs physical inspection.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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