Display issue

[SWADESH319]

The pixel blinking right of the call timer.

Visited Service center(Karuna Management Services Ltd) today and they are telling the blinking is normal and it's proximity sensor. But i am facing this issue for last 2-3months this was never there from first day. 

Black spot appearing in dim conditions. 

This black spot appears in low - medium lit condition in that same blinking spot. Everytime i visited service center the mark wasn't there ,as of very well lit condition. They are not providing solutions for this.They are telling show the spot on display to get your service done.

And i am unable to capture the mark in video.

[nisargO7]

I'm using S23 Ultra

[nisargO7]

See

[nisargO7]

Yes it says invalid mmi or connection problem

[ɗáş]

Try to turn off 'Auto bloker' then try I guess it is on.
Search it from settings

[SWADESH319]

Alright. What about permanent proximity sensor mark? like black dot. is that normal?

[ɗáş]

Its not mark. It was underdisplay so you can see the sensor at low brightness and if you are at call through phone earpiece then it starts blinking to detect in order to turnoff the screen while you holding your phone close to your ear

[SWADESH319]

That's quite bad place for a proximity sensor , on screen contents are getting covered in that mark.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support