Original topic:

Display issue on S22 Ultra

(Topic created on: 09-14-2023 01:48 PM)
1628 Views
Rammy005
Active Level 1
Options
Galaxy S
Hi
I am facing display issue of having bright white patch bar on top of the screen since 5 days , i tried all options to get it troubleshoot but failed to do so , when i searched on web i found that most of the s22 ultra customer getting this issue on this device.
It is showing that this device have manufacturing defect so request samsung to replace screen free of cost whether the phone is under warranty or out of warranty.
srini0301
Active Level 4
Galaxy S
As per my knowledge this screen issue is happening coz of latest software update you installed on your phone . This issue is happening in many brands like OnePlus , samsung,apple as well . Many users from different brands are reporting the same issue . OnePlus has announced free lifetime replacement for limited models . Samsung has to think about it ,mobiles with no physical damage has to be replaced for free of cost . Before pushing OTA'S to old model the optimizations has to be done according to respective model .If optimizations are done for the new models and the same optimization are implemented to the old models resulting in display issues . It's an open secret brands has to consider those devices for free screen replacement .
0 Likes
Rammy005
Active Level 1
Galaxy S
yes i do agree with you , there is no physical damage in my phone also , it never fell down or get damage in any way, samsung must replace in such flagship phones
0 Likes
srini0301
Active Level 4
Galaxy S
If service station is denying to replace it for free of cost u can file a case in consumer forum online . Showing references of previous recorded cases of the same model if any . U will get your display replacement for free of cost . Make some noise till your case reaches the brand for consideration.
0 Likes
Nisq
Active Level 1
Galaxy S
As this is a worldwide phenomenon, Now service centers are providing free screen replacement if there is no outer damage. I got mine replaced only after making noise on X (twitter).
0 Likes
Galaxy S
Same withme brother but samsung not replacing it
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and would request you share your contact details with descriptive written issues on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So that our concerned person will resolve your issue at the earliest.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
sazidthakur
Active Level 1
Galaxy S
Same here and care says out of warranty
0 Likes
Nisq
Active Level 1
Galaxy S
As this is a worldwide phenomenon, Now service centers are providing free screen replacement if there is no outer damage. I got mine replaced only after making noise on X (twitter).
0 Likes
Nisq
Active Level 1
Galaxy S
I also have the same problem. White bar on the left side of selfie camera. The left half of my screen is yellowish even after setting the refresh rate to 'Standard' (see the colour shift in the keyboard). Samsung! You must fix this before it becomes (or Apple makes it) a 'Bar-gate'.
I even updated to OneUI 6.0 beta hoping that may resolve the issue but.....
#sammobile #s22_ultraIMG_20230925_232546327_1000177119_1695664742.jpgIMG_20230925_232518882_1000177118_1695664740.jpg
0 Likes
Nisq
Active Level 1
Galaxy S
Guys! Let's make some (a lot) noise on X (twitter).
Re-X my X
https://twitter.com/qasminisar/status/1706370257026420961?t=Kv9NeLYqr32C8RSO3bnYTw&s=19
0 Likes