Original topic:

Display issue after update s22 ultra

(Topic created on: 06-07-2025 12:02 AM)
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namikaze_gt
Beginner Level 4
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Galaxy S
Since the latest One UI update, my display shows a green line defect. Has anyone else experienced this issue?
5 Comments
akashbayyana
Active Level 6
Galaxy S
Go to service center get a free claim
You just need to pay
Service charge
Arjun77779
Active Level 1
Galaxy S
Have you replaced it recently ? I have same issue in ny s22 ultra
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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namikaze_gt
Beginner Level 4
Galaxy S

I've been a loyal Samsung user for years — from the S2, S7 Edge, S8 , S20, Note 4, S21 Ultra, S22 Ultra, to the Tab S10 Ultra. But the recent service experience for my Galaxy S22 Ultra (UAE model) has been really disappointing.
I visited a Samsung service center for a screen replacement, and was told:
• Since my phone was bought from abroad (UAE), they can’t replace the screen here in India.
• Even if it was an Indian model, it would still need to be shipped to Delhi and take 25–30 days, during which I wouldn’t have access to my phone.
This kind of service feels unfair, especially for flagship users who invest heavily in the brand.
A month without a phone? No global support for premium devices?
I genuinely hope Samsung reconsiders such policies and offers better solutions for loyal customers.
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ram_ram
Expert Level 3
Galaxy S
Ask free replacement of display in samsung service center for Green line problem
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