Disappointed with Samsung Service centre and Customer support

[vj319]

I went to fix my broken display of Samsung s21 Ultra to my nearest service centre. After 1 week they fixed my display after and messed up the Camera. It's been 4 week since then I am waiting for the camera to be fixed. 

Will never buy Samsung Device again. Samsung will be overthrown from Indian premium market soon.

[ѵօϲɑӀ4ӀօϲɑӀ · Accepted solution]

There will be a notice board.
On that notice board there should be a name and contact info of Nodal Officer/Area Manager.

Contact him and explain your issue.

[vj319]

I'll see this next time. Thanks

[Sidhabhi · Accepted solution]

Please do attach jobsheet and service center address(if possible)

[Anusurendran]

S20plus display needed.. 9526066861

[vj319]

First Service Request Number- 4337405377
Second Service Request Number - 4338406731

[vj319]

First Service Request Number - 4337405377
Second Service Request Number - 4338406731

[PrateekPriyadarshy]

In your area service is not good doesn't mean everyone has same issue.

[vj319]

Where have I said that all service centers provide unsatisfactory service?

[WalkieTechie · Accepted solution]

This is a mistake I did and then learnt. The thing is most cities have more than 1 Samsung service centers, so everyone please check the ratings and reviews in Google before visiting.
I had a bad experience with 1 then I checked it's reviews were already bad, next time went to another with good ratings and had a better experience.