Original topic:

Diagonstics mode display idle in 4hrs

(Topic created on: 10-08-2025 01:54 PM)
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imarunkumar
Active Level 1
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Galaxy S
Hey friends, I need a small clarification. I just bought my Samsung S24 six days ago. Last night, it accidentally went into diagnostics mode while I was sleeping, and the screen stayed on for about 4 hours and 19 minutes (as shown in Digital Wellbeing). When I noticed it in the morning, the phone was not hot, and I closed the diagnostics mode manually. It’s working perfectly fine now.

Since it’s a brand-new phone, I just wanted to ask if there’s any chance of display damage or issues because of this. Everything looks normal so far, but I want to be sure.

9 Comments
Ankyyyyy
Active Level 3
Galaxy S
Chill
Galaxy S
No problem everything is fine
Galaxy S
No issue
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you mentioned that your device is working fine, you can use it without worry. If you encounter any issues, please feel free to reach out to us.

Warm Regards,
Samsung Customer Support

2e734
Active Level 4
Galaxy S
8303zbu
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Galaxy S
0
0 Likes
Galaxy S
070
Galaxy S
7m😂
Galaxy S
V
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