Original topic:

Diagonal lines on Display of S24 Ultra

(Topic created on: 05-25-2024 07:38 PM)
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Rakesh_AK
Active Level 3
Options
Galaxy S
Hi guys, I am facing diagonal lines issue on my samsung s24 ultra from few months. I purcashed this phone in prelaunch
Can you please suggest if anyone facing the same issue.
These diagonal grainy lines are really annoying when I watch movies or dark images.
It appears to be more dark when we use the phone at low brightness.

Visited several service center they said it's not an issue and use your phone on maximum brightness but even if you use this phone on max brightness the issue won't be fixed at its clearly visible when you watch movies.

Also there are several pixel issue with this phone no smooth at all.
Dark and colourfull areas in the Display appers like a pixelated rainbow 

We can clearly a hardware issue.

The sad part is samsung is not replying to any of these issues and not even the influencers.

Its not worth at all after spending so much on a phone. 
!!!SO DISAPPOINTED!!! 

Few phones of the new S24 Ultra series doesnt have this display issue as I have compared it with one of my friend and it worked fine.. so its a hardware issue.

Can some one let me know if you guys are facing same issues with your phone.

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Ddiagonal lines over a display


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Wfile watching movies 


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Anonymous
Not applicable
Galaxy S
Visit care and ask to change display under warrenty
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Rakesh_AK
Active Level 3
Galaxy S
They didn't even look at my phone and said use on max brightness coz it's not an issue
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Rakesh_AK
Active Level 3
Galaxy S
What a useless solution given by the service center. They said use your phone on maximum brightness.
Samsung really failed on s24 ultra.. it's clearly a hardware issue.
Please dont buy s24 ultra.. buying this phone was the worst decision...
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Rakesh_AK
Active Level 3
Galaxy S
Still no update from samsung..
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Rakesh_AK
Active Level 3
Galaxy S
Do not buy samsung products . They are useless
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Nitinbr24
Active Level 2
Galaxy S
Please reply mein quickly bro do see these even in complete black, once type this in phone pad *#0*# try in black do you still see these lines
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Rakesh_AK
Active Level 3
Galaxy S
Not in black it appears in grey color tone
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Nitinbr24
Active Level 2
Galaxy S
Setting blacks do you see here1722701175689.jpg
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Nitinbr24
Active Level 2
Galaxy S
Mine , Not seen in pure black but seen in blacks of settings
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Rakesh_AK
Active Level 3
Galaxy S
Can't see in the screen shot. Click a pic and then attach it
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