Device not supporting 5g in s24 plus

[100ELL]

Hi,

I bought my device in US and using it in India with jio Sim, i enabled network mode which contains 5g but my device is not getting switched to 5g network, when I checked in myjio app, I am being shown "handler is not supporting 5g". Any suggestions on how to fix this.

[owl123]

It's been an issue with samsung devices ever since 5g was introduced. International models do not work with jio 5g. Try airtel 5g and if it doesn't work you'll have to flash Indian Rom

[Insha123]

Just call jio customer care they will solve it in minutes.. dont worry.. they will resend 5G settings to your phone. I had faced the same problem.. my issue got resolved within 5 min

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support

[YVDO]

Can we expect any update in future? Else, we will shift to other brands.

[karich]

The only reason I switched from Samsung to Apple is because I travel frequently between India and the US and need a high-speed network for my work. The iPhone is a much better option.