I am the proud owner of a Galaxy S22 Ultra, but recently I've been facing an issue with the OLED backlighting, which caused a persistent white bar on the right side of the notification panel. It's been two weeks since I submitted my device to the service center for a screen replacement, yet I still haven't received any updates.
Whenever I call the service center, they tell me that my device has been sent to Noida for replacement, but they have no information on its status and no clear timeline for when I can expect it back. The lack of communication and accountability has been frustrating, and it feels like the customer service I once trusted is no longer the same.
I’ve always chosen Samsung for its reliability and service, but my recent experience has left me questioning that decision. Has anyone else faced similar delays or issues with Samsung's service?
As per your concern, we would request you to please share your contact details and jobsheet number on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)
Dear Team, I am requesting that you send me the voucher for the "Picture Perfect with Galaxy Al" contest. have already responded to the winner announcement email and completed all the necessary formalities. I have been planning to make a purchase and have put it on hold for the past month since I learned about the voucher. However, I have noticed that other winners who received their emails after me have already received their vouchers. I kindly request that you provide me with the voucher as soon as possible. Thank you for your attention to this matter.
