Original topic:

Contacts getting deleted

(Topic created on: 04-21-2022 02:16 PM)
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VinayThakur48
Beginner Level 2
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Galaxy S
My contacts are randomly getting deleted. I have to personally go and restore all the contacts and this happens very very often is anyone else facing a similar issue? is there a solution to this?

Please help! 

I'm using the galaxy S20
2 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sai3578
Beginner Level 2
Galaxy S
One solution I got is Try to observe which app is deleting the contacts ..in my case it's Google play services ...u can go to recycle bin and tap on any deleted contact it will show which app is deleting contacts
Then go to that app details and deny the permissions to access contacts
BOOM IT WORKS //
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