Hi, So I have switched from S20FE 5G to S24 FE hoping that it will be better but so far I have been disappointed by multiple issues. One of them is with contract app due to which I have accidentally called wrong person.
Attaching the video recording for better understand.
Issue 1: I searched a name and there are multiple contact with similar name. If I click on one of the contact to expand instead of expanding it moves the contact to frequently searched.
Issue 2: Sometime if I click on it instead expanding it moves the contact to frequently searched and expand another contact. And if user is not paying attention might accidentally call that person.
This issue was not there in any of the earlier Samsung phones. This is new phone and was directly upgraded to OneUI 7 before setup. Also, I have cleared the cache as well but still the issue persist.
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
