Connection issues on Samsung S21 FE

[Aashirwad28]

My Samsung S21 FE is facing weird problem using Vi internet.

Notification bar shows signal but no connection while surfing.

Tried changing SIM to other phone. Sim works well on other phone. 

Tried with other sim in my mobile also. That also works fine. Changed APN, reset mobile networks, etc but no solution 

Anybody can offer some solution.??

Anybo

[suman6746]

Port to AIRTEL or Jio. Or you can try sim swaping.

[Aashirwad28]

Thank you will try that

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[Aashirwad28]

Thank you for your help

[goodthings]

Your's most welcome brother 🙏.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support