Original topic:

Circle to Search Not Working After Update – Anyone Else Facing This?

(Topic created on: 2 weeks ago)
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safwankk
Beginner Level 3
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Galaxy S

Hi everyone,
After the recent update, the "Circle to Search" feature on my device has stopped functioning. I used it regularly, and now it's not responding at all.

Is anyone else experiencing the same issue?
If you’ve found a fix or workaround, please let me know.
Any help would be greatly appreciated!

Thanks in advance.

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1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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