Original topic:

Chat Setting feature not Showing in Samsung Messages

(Topic created on: 2 weeks ago)
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ravikumar2211
Active Level 6
Options
Galaxy S
Dear All. I am unable to see Chat Setting (RCS) messages setting in Samsung Messages app in S24 Ultra. As i prefer Samsung Messages over Google Messages. Please guide me guys.
5 Comments
DINKAR_A34_5G
Expert Level 5
Galaxy S
Which SIM card are you using?
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ravikumar2211
Active Level 6
Galaxy S
Jio
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ravikumar2211
Active Level 6
Galaxy S
In Google Messages it showing and working
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MoSK
Active Level 1
Galaxy S
Same here
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the screenshots for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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