Charging issue with S25 ultra

[talktovardhan]

facing an issue with my S25 Ultra charging with a original 45w charger and 5A cable. It keeps connecting and disconnecting! Works fine with my S22 Ultra though. Anyone else facing the same problem? #S25Ultra #ChargingIssue

[nk023]

Facing in s25 plus

[talktovardhan]

Samsung must address these issues ASAP
#S25Ultra #ChargingIssue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1.Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.
2.Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.
3.Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
4.Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

5.If the issue is still not been resolved, Reset the device:

IMPORTANT:
•Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
•Remember google password before resetting the device because it is required during initial setup.
•If you do not remember it, then reset, (Forgot password) your google account.
•For this:
•Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[talktovardhan]

Tried everything, but it's still messed up?

[DP1010]

nope, works fine with my 45w charger and stock cable

[talktovardhan]

Dont know whether this issue stems from a manufacturing defect or a software bug.

[TheRahulS]

The supplied cable supports 3A charging whereas the other cables (s22ultra) had cable that supported 5A charging. Samsung has acknowledged this issue of charging problems for the S25 series with the 5A cables and promised to fix it in a n update.

[MandeepGujral]

Same issue with me

[Anuj055]

Same issue in my s22 ultra