My phone is not charging while using samsung dex with a HDMI to Type C cable. Instead its showing that the external display is getting charged. There's a toggle button to reverse this, but is not working. When I toggle the button, its automatically toggle back. What do I do?
1. Check the cable: Make sure the HDMI to Type-C cable you're using can handle both charging and video. Not all cables do both.
2. Plug into a charger: If your TV or monitor is powering your phone through the HDMI, it might not be enough. Try plugging your phone into a charger directly while using DeX.
3. Try a different cable: Use a different HDMI to Type-C cable or adapter to see if the issue is with the one you're using.
4. Update your phone: Go to Settings > Software update and make sure your phone is up to date.
5. Check DeX settings: In Settings > Advanced features > Samsung DeX, check if everything is set up correctly.
6. Test another display: If you have another TV or monitor, try connecting to it to see if the issue is with the original display.
7. Restart your phone: Try restarting your phone and then connecting again.
8. Use a powered USB hub: If you're using an adapter, try adding a powered USB hub to give your phone more power while using DeX.
Thank you, Alen. I tried different monitors; they all gave the same result (not charging). They were also showing that the monitors have different display resolutions than the smartphone. Does that have anything to do with this? Also, can you give a brief description of the things I should notice when purchasing another adapter or USB-C to HDMI cable?
It’s great that you’ve tested different monitors. The fact that they show different resolutions than your smartphone likely isn’t directly related to the charging issue, but it could be an indication that the video output is not syncing properly. This could happen if the HDMI cable or adapter you're using doesn’t support the correct resolutions or is not capable of providing adequate power for both charging and display.
When purchasing another adapter or USB-C to HDMI cable, here are a few key things to consider:
1. Always buy branded cables. Don't go for cheap ones
2. Make sure the adapter or cable supports PD to charge your phone while using DeX. Look for "PD 3.0" or similar terms
That's all i know🙂
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