Charging Problem

[Hapine]

After updating my device to One UI 8.5, I have been facing an issue with charging. Every morning when I connect the charger, a pop-up appears saying: "Warning: Unplug charger immediately. We've detected moisture or foreign material in your charging/USB port." The charging port is completely dry and clean, and there is no moisture or debris inside. This issue started only after the software update and did not occur before.

[samnik01]

I think you should still use a hairdryer once to dry any kind of moisture in both the charger and the charging port. Or you can contact your nearest samsung store for it.

[27549ec3g0tx0]

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[mishra11cse]

Do not ever use a hairdryer or heat gun to dry out a moisture warning!

As an engineer, I can tell you this will likely destroy your phone's internal components for three reasons:

* **Melted Glue & Waterproofing:** Premium Samsung devices use heat-sensitive adhesive gaskets to keep water out. The hot air from a dryer melts this glue, completely ruining your phone's water resistance.
* **Pushing Water Deeper:** The high air pressure from a dryer acts like a piston. Instead of drying the USB-C port, it literally forces the moisture past the seals and deeper inside onto the motherboard, causing short circuits.
* **Corroded Pins:** High heat accelerated by forced airflow rapidly speeds up chemical corrosion on the copper charging pins, permanently damaging the port.

**The Correct Solution:**
Leave the phone upright against a wall in a well-ventilated room under a normal cooling fan. Let nature dry it out safely over 2 to 3 hours!

If this advice was helpful, please tap "Accept Solution" so that I can reach a wider audience.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using given link.

● Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support