Original topic:

Card not adding in samsung pay

(Topic created on: 11-01-2023 06:52 PM)
329 Views
JayDuttSharma
Active Level 7
Options
Galaxy S
Card adding error from so long . After filling info Its showing Contact card issuer. But i added same in my different old samsung phone its working

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7 Comments
sathya12
Active Level 6
Galaxy S
Which Card vendor?
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JayDuttSharma
Active Level 7
Galaxy S
SBI.. i am tried in beta and not even stable version showing this issue .. i added on my old note 9 card is working
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Haritas
Active Level 7
Galaxy S
Try once again. Maybe some network issue. Is it happening for other card as well?
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JayDuttSharma
Active Level 7
Galaxy S
No its happening since beta launch and other cards also not working in s23 ultra
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sathya12
Active Level 6
Galaxy S
Oh.. Check if there is some security key update? Knox related issue? Wallet and key update comes together.. some issue on that side?
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JayDuttSharma
Active Level 7
Galaxy S
App issue maybe
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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