Original topic:

Samsung wallet card adding issue

(Topic created on: 09-28-2025 02:02 PM)
149 Views
dirgh
Active Level 1
Options
Galaxy S
I have axis debit card visa one but I am not able to add it to my wallet the otp for the verification is not coming to my device and the babank is also not helping me now what i do I am not able to understand 
And I have s24 ultra 
Please help me over what to do 
5 Comments
yokumar
Active Level 3
Galaxy S
Most of the axis cards are not supported
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dirgh
Active Level 1
Galaxy S
But my last same axis card was added
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that to receive the OTP for registering the card, you need to contact the bank's team. They will guide you further regarding this matter.

Warm Regards,
Samsung Customer Support

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dirgh
Active Level 1
Galaxy S
They are telling its nothing like that I contacted thrice but got no support
They says contact samsung wallet support everything is ok from our side
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Jigar11
Active Level 5
Galaxy S
Card add issue....problem solved 🤑 😌

💟In Hindi... ....


Agar apka debit card ya credit card samsung pay main add nae ho rha Hai....ya decline Ata Hai....or apne pehle card add Kiya Tha or ab nae ho rha Hai...


Solution.....


To ap Google main samsung privacy main login ker k samsung pay ka data ko delete Kar ne ki request dal dizia ...or kuch hi Samay main apka samsung pay ka data clear ho jayega .....uske baad ap Apna debit ya credit card add ker payee ge


Per dayan rakhe is main apka reward or point bhi Chale jayega....


Thanks me later... 😄 🙂


If you have any questions, feel free to comment and mention me and direct message to my profile


💟 in English.....................


If your debit or credit card is not being added to Samsung Pay, or if it's being declined, or if you were able to add a card before but can't now, here's a solution:


You can log in to Samsung's privacy settings on Google and submit a request to delete your Samsung Pay data. In a short time, your Samsung Pay data will be cleared. After that, you will be able to add your debit or credit card.


But be careful, your rewards and points will also be lost in this process.


You can thanks me later... 😄 🙂


If you have any questions, feel free to comment and mention me and direct message to my profile
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