Original topic:

Cant use service - AI generative wallpaper

(Topic created on: 05-18-2024 06:03 PM)
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HeMan17
Active Level 1
Options
Galaxy S
From today morning, this new error is coming saying cant use service while generating AI wallpapers. It was working fine till today morning on my Samsung Galaxy S22 Ultra.
I have also checked and updated my age on google and Samsung account. @Samsung please help!
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3 Comments
RAJESH1084
Active Level 9
Galaxy S
😁😁😁😁😁😁 you have to pay amount for that. Only free for some days . 😁😁😁😁😁😁
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, the same share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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HeMan17
Active Level 1
Galaxy S
Dear Samsung customer support,
I have already done that 3 times and got same automated response every time. I have also sent screenshot and screen recording of the same, still no solution!
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