Resolved! Solved

Original topic:

Camera software

(Topic created on: yesterday)
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KavUtk
Active Level 7
Options
Galaxy S
Even after One UI 7 update, the camera software is still not optimised to its full potential in S24 Ultra and the software (algorithm) still has old flaws like un-natural raise in brightness and in BG blurr, post processing, in photos taken with S24 Ultra at 10x zoom. Grains are still present and very much visible...
4 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
SamarthKumar
Active Level 6
Galaxy S
Be habituate yourself with these. As samsung does everytime with 1+ year old phones. (starting s20 series)
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support