I bought my s24 ultra 8 days back. I noticed an issue on camera that when I was zooming at 5x or above, my mobile was shifting it's camera either if I take photo or a video and appearing as a black shade before taking picture. I wish this could be resolved fast
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
