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Original topic:

Camera problem.

(Topic created on: 05-25-2024 04:11 PM)
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whoisanirban
Active Level 1
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Galaxy S
Is anyone facing an auto focusing problem in the s23 ?
5 Comments
Solution
Xpressnote
Active Level 7
Galaxy S
Open camera in settings try using clear cache/data and set to default settings.
Xpressnote
Active Level 7
Galaxy S
Thanks
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goodthings
Expert Level 5
Galaxy S
Please clear catche and clear data of this app and reset camera settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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