Original topic:

Camera lens came out when I tried to remove the camera protection ring.

(Topic created on: 05-06-2024 05:29 PM)
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mightyowl
Active Level 1
Options
Galaxy S
Hi, very strange thing happened with my phone i was using the spigen camera lens protector fory S22 ultra and when I pulled each one of them out it came out but with the orignal lens itact to it this damaged my camera, this has happend with my brothers S22 ultra as well all of them were coming out with the orignal camera lens stick to it. You guys should definitely work hard on this thing also not got any solution from samsung customer service.
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8 Comments
Galaxy S
Hi,

Try to switch another brand Samsung is just making fool to customers in India
mightyowl
Active Level 1
Galaxy S
True man even customer service is getting poor day bay day.
Ritwiksondhi
Active Level 7
Galaxy S
When did you install this lens protector? I'm asking because the problem with tempered glass and these lens protectors is that if you install them for a long time then the screen/lens and protector bond gets really strong and when you pull out the protector then in rare cases it can pull out the lens/screen as well. Happened with my IPhone 8 many years back. I would suggest you go to Samsung service centre and get it fixed. Also, in future just don't use lens protectors, the camera lenses are built to take daily wear n tear, plus a naked lens will always give sharper images.
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mightyowl
Active Level 1
Galaxy S
Yes i think so but i just stick them for like 2 or 3 weeks.
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Ritwiksondhi
Active Level 7
Galaxy S
3 weeks old glue shouldn't have caused this issue.
Pkumar28
Active Level 6
Galaxy S
Never apply camera lens protector, it spoils the original image quality
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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cadipeshahuja
Active Level 4
Galaxy S
To remove any glued item from phone, switch it off, heat the glued item with hair dryer. It'll loosen the glue and it'll come out without impacting phone. Later when phone's temperature is normalized, you can switch it back on.