Camera issues in s21 FE

[z-enny]

I resently found that after doing latest update in s21 fe slow motion and super slow motion is recording glitter videos.. they aren't smooth as they were before.

Check this video.(recorded in slow motion)

[KEDYY]

not only this issue, even photo is getting blurry on zoom as camera is not getting its focus,which was not happening earlier

[z-enny]

Have u ever observed that while recording a normal video in 60fps we cant change the lenses and nither system not shifting the lense after i manually zooming into the video

[piyussh07]

In 30fps we can switch to all lenses, as 3x optical and the Ultrawide camera doesn't support 60fps. If shooting in 60fps we can switch to main and front camera only because that's the only lense that support 60fps

[piyussh07]

No such issues in my s21fe. Am am March patch as well.
Only thing am concerned is that the shutter sound changes very often.

[z-enny]

Previously i also have no issues but suddenly this happening 😞

[piyussh07]

Reset camera app

[z-enny]

Still no change🥲

[piyussh07]

Mine working fine, for how much time are you shooting slomo?

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same.To resolve this issue kindly follow the given below steps:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support