Camera issue

[premdhongade]

Subject: Serious Camera Defect in Samsung S25 Ultra – Immediate Action Required

Dear Samsung Team,

My Samsung S25 Ultra, purchased just 8 months ago, has developed a major camera defect. The ultra-wide camera flickers, vibrates, produces unstable images, and causes the phone to heat up.

I have already tried every possible troubleshooting step (camera reset, cache clear, factory reset).

This issue clearly appears to be a hardware defect, and I request immediate escalation, proper diagnosis, and repair or replacement without any charges. Customers invest in Samsung for quality, and this experience is damaging that trust.

Please resolve this issue urgently.

Regards,

Prem dhongade 

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and go to service center for check and resolves this issue. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

[Aniflorida]

Same issue I am facing. Horrible product from Samsung. Disgusting response about their premium S25 ultra phone