S23 Ultra,App Crash

[RoopRk]

Playstore app is crashing again and again!!!

Has anyone noticed???

[RAVIZOOMS]

Yes bro my galaxy s22 plus also facing this issue

[ankitmon]

No. Works fine for me maybe do a google play system update from settings and then reset all data of google play services and play store

[RAVIZOOMS]

Ok

[indra1992]

Is this issue resolved or not? I am facing same problem. Any solution

[RoopRk]

Solved just cleared cache and storage

[indra1992]

After several times clearing cache and all data of play store and play services still the issue persists also Updated to the lastest update of Google play services that is 1st May 2025

[RoopRk]

Uninstall update too reset to factory version

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[indra1992]

No luck. Atlast done factory reset, after that problem is solved now.🙏