Original topic:

Camera issue

(Topic created on: Saturday)
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Ebinsam
Active Level 3
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Galaxy S
Is anyone facing some canera clarity issue while switching to 3x lens. My device is s23 ultra and when i switch to 3x lens, the image clarity is decreased and some light foggy like image is coming. Sometimes this wont occur. But the issue is coming frequently.
4 Comments
s0me0ne
Active Level 3
Galaxy S
Yes I have been facing this issue in my s23 since one ui 7 update
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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