Camera issue S23 Ultra (After updating OneUi 6)

[007ferdoush]

My S23 Ultra's camera quality degraded after updating to OneUi 6. Version: S918BXXU3BWJM

Specially the zoom quality degraded drastically.

Anyone facing the problem? 

[jigs1234]

Same issue

[007ferdoush]

Horrible quality!

[Lds]

Yes I am also feel this camera zooming degraded

[Lds]

50 X and 100x zoom shot earlier it's better

[Sparsh27]

This is due to change in camera setting in one ui 6.
In previous ui, AI remains enabled all the time, which makes the picture more clear and sharp, but now in ui 6, that feature is disabled, you need to enable it in camera setting. Try this once

[007ferdoush]

The AI option is set to Maximum. Yet no improvement.

[Sparsh27]

Then may be it's a bug, wait for the update

[007ferdoush]

May be.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support