Camera failure

[Thmsnah]

So I haven been experiencing this issue were when am trying to open my camera on my s24 (base) it says "camera failed" as a warning. After closing it and opening it a few times it works but it takes a lotta tries. I tried everything, clearing the cache, the camera data, resetting the settings and what not. Is this a hardware failure or could this be a bug. Has anyone been

 experiencing this on their s24? 

[Aman0010]

Reset the phone.

[Thmsnah]

Will that work?

[Thmsnah]

Also I just found something out. I opened the expert raw app and turns out wide and telephoto lens are doing just fine but when i tired switching to ultra wide, the camera failed warning popped up.

[sumitkhemnar]

Jab basic reset kaam na kare, toh humein gehraai mein ja kar check karna hoga ki asli culprit kaun hai.
1. Hardware Test (The Secret Code)
Pehle ye confirm karte hain ki sensor sahi hai ya nahi:
Phone dialer mein *#0*# dial karein.
Ek white menu khulega. Wahan "Mega Cam" aur "Front Cam" par bari-bari click karein.
Agar yahan camera bina ruke turant khul raha hai, toh hardware sahi hai aur issue Software Bug hai. Agar yahan bhi fail hota hai, toh ye 100% Hardware issue hai.
2. Safe Mode Check
Kayi baar koi third-party app (Instagram, Snapchat, ya koi purana QR scanner) camera driver ko block kar deta hai:
Phone ko switch off karein. Power button dabayein, aur jab "Samsung" logo dikhe, toh Volume Down button daba kar rakhein.
Phone Safe Mode mein khulega. Ab camera chala kar dekhein. Agar yahan sahi chalta hai, toh koi app ise rok rahi hai.
3. Wipe Cache Partition (System Level)
Ye settings wala cache nahi hai, ye poore system ka temporary file dump hai:
Phone switch off karke USB se PC se connect karein.
Volume Up + Power daba kar Recovery Mode mein jayein.
"Wipe Cache Partition" select karein (Data delete nahi hoga).
Reboot karein.
4. Camera Version Check
Camera app open karein > Settings > About Camera.
Check karein agar wahan koi "Update" button dikh raha hai. Kayi baar Samsung Galaxy Store ke through camera patches alag se bhejta hai.
📝 Expert Note for Community:
"Bhai, S24 base model par ye issue hardware sensor ke module conflict ki wajah se ho sakta hai. Sabse pehle *#0*# dial karke hardware test karein. Agar wahan bhi fail hota hai, toh turant Service Center dikhayein kyunki ye manufacturing defect ho sakta hai jo warranty mein free fix hoga. Agar help hui ho toh 3 dots (⋮) par click karke 'Accept as Solution' mark kar dena! Shukriya! 💙🚀"

[goodthings]

Please clear cache and clear data of this app and reset camera settings also reset all settings in general management settings also flight ✈️ mode on and off one time also optimize your's device in device care also clear cache of all apps manually also update your's all apps too then try to it's again. If you like please accept it's as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution . Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1.Clear camera app data: Settings > Apps > Camera > Storage > Clear data.

2.Remove the third-party apps: Settings > Apps > Select the third-party App > Uninstall.

3. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

4.If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support"